Couldn't ask for a better experience!
WOW. Where do I begin to talk about my experience with UnionDiamond.com. I had been all over the place trying to find the perfect engagement ring. I had been to malls as well as other online shops. When I finally located Union Diamond, I knew I had to look no further. My specialist Barabara, assisted me in finding the perfect Diamond for my budget. She provided me with many options to ensure I had all my basis covered. When she said she would have something for me, she did, when she said she would call me, she did, and finally, Barabara said the ring would arrive on a specific date, it came earier. I was able to get a bigger Diamond than what I would have gotten in the malls without compromising quality. The same ring at a mall would have cost me $3600 more!! Several jewelers have looked at the ring and all have said it is a masterpiece. If you are weary of online retailers, you should not be weary of Union Diamond. They even matched pricing!! Thanks to Barbara and Union Diamond for making the ring I was looking for. UnionDiamond.com will be the place I come back to for our wedding bands. Thanks again!!Ron R

An Outstanding Online Diamond Purchase
The internet was not the place where I thought I/we would end up purchasing a stone for my engagement ring. I was lucky enough to find not only the perfect diamond for my very particular specifications (we already had the setting and needed a near perfect square for my bezel setting) - I was also especially sensitive to color and wanted a colorless stone. What Tony found for me exceeded my expectations (1.0 c., D , VVS2, with excellent cut and a perfect square in dimension). All of this and at an especially reasonable price - and most of all, the stone is GIA Certified. I searched my local jewelers - and for the few who actually offered GIA Cert. stones, they were less than impressive with few exceptions.I received my ring last night and saw the stone for the first time in the setting - it is INCREDIBLE. I will definitely buy from Union again and have NO reservations because they are online. Thank you Tony! The ring is amazing!!!!!

Unassuming, amiable and learned jeweler online!!!
3 months of frustration and, by now, I am on my 16th attempt at uncovering the perfect diamond to fit my budget. A researcher by nature, I dare say I know as much or more about diamonds than your average retail store salesperson. The 4 C's, the perfect table, the perfect depth, the perfect angles according to different sources, how a diamond is cut, why a diamond cost so much, reactivity of diamonds to chemicals, resistance to scratches, history of the GIA and AGSL, etc. I can even describe the molecular structure of carbon atoms. I've done my homework.Tiffany & Co., Helzberg, Ben Bridges, Zales, Kay...you name it, I've done it. EACH AND EVERY SINGLE ONE of these stores I walked into, I received a salesperson with some degree of pretention. An unwarranted look of doubt would cloud their face as I named off the required features of my diamond. The salesperson would eventually deflect my features for something they have in-store. I walked out on every single one.Basically, I swore off online vendors. No way am I buying something this expensive without seeing it first-hand. However, I decided to research. Forbes online, Yahoo and a third-party diamond review company all rated Union Diamond as a top-notch diamond vendor. Feeling better about online vendors, I decided to take the next step. The salesperson.Barbara Palumbo, Director of Sales, for Union Diamond responded to me after I e-mailed some questions regarding their business and diamonds in general. Within an hour, I was reading detailed and truthful responses. I sent some more questions, again with a quick and detailed response. I sent some questions about metallurgy (knowing a thing or two about metals myself)...and I was absolutely schooled, yet again. Astounded, shocked and in disbelief, I decided to call Barbara.The first call I made to Barbara is what sold me on Union Diamond. I started naming off my diamond's required features...cut, carat, color, clarity, polish, symmetry, cutlet, fluorescence, certifying agency, etc. Not once did she pause, sigh, clear her throat or do anything to effect a hesitant attitude. INSTEAD, her voice lit-up with electricity and excitement!!! I swear, Barbara must have been more excited to see this diamond than me! It made me feel important, excited and relieved all at once. Finally, I had found my jeweler!Barbara and I proceeded via e-mail and telephone for about two weeks. Always, whenever I e-mailed any questions, it was answered within an hour. Although I had strict guidelines on the diamond I wanted, Barbara found it for me.The time to purchase was only moments away, when I received a call from a buddy. It turns out my friend knows a diamond mine owner (can you believe it?!) and he is ready to give me a deal. Feeling terrible, I e-mail Barbara about what just happened. Instead of ignoring me or sending a nasty response, she understands and agrees to hold my diamond.I talk to this business owner and I tell him what Union Diamond has to offer. He checks his indexes and calls me back. He says, "if I can't find you the diamond you are looking for, I have no problem with you buying from Union Diamond...their price is right".In the end, the business owner could not get me a better deal and I placed the order with Barbara Palumbo.The diamond ring is absolutely stunning! I am just about at a loss for words to describe its brilliance. I honestly could not get anything done at work the day I received the ring. I just kept sneaking looks at it all day!You will read, first-and-foremost, the diamond-searching experience should be fun. Well, for the first 3 months, it wasn't for me. DO NOT MAKE THE SAME MISTAKE!!! Call Barbara Palumbo and learn everything you can from her. As for me, the seed of trust has been planted and I WILL NOT buy diamonds from anyone else...ever.

The perfect ring
I had been looking at rings at a few different jewelry stores and had done my homework on quality, prices, etc. I was a little worried buying a ring that I could not personally see, even though I was sent a picture of a similar ring. When it arrived, I couldn't believe my eyes. It was better (much better!) than anything I had seen in my months of shopping. The price was unbelievable. There is no way that I could have purchased a ring this nice for anywhere near this price at the other shops I had visited. It is the perfect ring. Leah was extremely helpful in this process. I will be making all of my diamond purchases from Union Diamond in the future.

Very happy!
I just made my purchase at Union Diamond. Couldn't be happier with the quality and value! Tony was friendly and helpful. I can't wait to drop down on my knees and present this beautiful ring to my lady.